Your comfort and safety are our top priorities at DBK Salon Bayview in North York. Please review our salon policies to ensure a smooth, enjoyable, and worry-free experience for all your hair services, bookings, and purchases.
Booking & Cancellation
At DBK Salon Bayview in North York, we kindly ask you to notify us at least 48 hours in advance if you need to cancel or reschedule your appointment. A valid credit card is required to reserve your booking online. No-shows incur a 50% service fee.- Cancellations within 48 hours incur a 25% service fee. By providing your credit card details, you authorize DBK Salon Bayview to apply these charges if applicable.
Redo Policy
If you are not completely satisfied with your hair service at DBK Salon Bayview in North York, please notify us immediately so we can make it right. - Redo services must be requested within two weeks of your appointment. - Services can only be performed by your original stylist.
Refund Policy
DBK Salon Bayview accepts returns and refunds under the following conditions: - Returns: Items must be unused, in original condition, and packaging within 14 days. - Refunds: Approved refunds will be processed to the original payment method. - Late or Missing Refunds: Contact your bank first, then bayview@dbksalon.com if unresolved. - Sale Items: Non-refundable. - Exchanges: Only defective or damaged items. Contact bayview@dbksalon.com. - Gifts: Gift returns credited appropriately.
Shipping
To return items, mail them to 2885 Bayview Ave, Unit 2, North York ON M2K 0A3, Canada. - Customers are responsible for return shipping costs. - For returns over $75, use trackable shipping; receipt cannot be guaranteed.
Salon Policies | Booking, Refund & Safety – DBK Salon Bayview
Have Questions?
For any questions regarding our policies, bookings, or hair services, contact DBK Salon Bayview in North York at bayview@dbksalon.com. Our team is here to ensure your salon experience is smooth, safe, and enjoyable.
